General Terms and Conditions
1. General
www.speedlinershop.eu is an online shop where HZI GmbH Speedliner Germany offers its
products for sale in its own name and on its own account. The seller
is an entrepreneur within the meaning of §14 BGB. Sales are generally
only made to consumers within the meaning of §13 BGB who are of legal age.
The purchase contract(s) is/are concluded between you and the seller of the items you order; the respective seller is displayed at various points during the ordering process, in particular on the item detail page, in the shopping cart and before the order is completed. The seller is either us (HZI GmbH) (hereinafter “HZI items”) or another seller (hereinafter “other seller’s items”).
2. Time of contract conclusion:
The presentation of goods and services on www.speedlinershop.eu does not
constitute a legally binding offer, but general information. By clicking
the “Order with obligation to pay” button, you make a binding purchase
offer for the goods contained in the shopping cart. Immediately after
completing the order process, you will receive an order confirmation
by e-mail. If you pay by credit card, prepayment or PayPal, the purchase
contract is concluded upon receipt of your order confirmation. For
all other payment methods, the purchase contract is concluded once
you receive our shipping notification or confirmation e-mail; at the
latest, when you receive the goods.
3. Right of withdrawal
You have the right to withdraw from this contract within
fourteen days without giving any reason. The withdrawal period is
fourteen days from the day you or a third party named by you, who
is not the carrier, has taken possession of the last goods. To exercise
your right of withdrawal, you must inform us (HZI GmbH, 98693 Ilmenau,
Tel.: +49 (0)3677 7996 364, Email: service@speedliner-deutschland.de) of your decision to
withdraw from this contract by means of a clear statement (e.g.
by e-mail). You may use the attached sample withdrawal form, but
it is not obligatory. To meet the withdrawal deadline, it is sufficient
that you send your communication concerning your exercise of the
right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse
you all payments received from you, including delivery costs (except
for additional costs resulting from your choice of a different delivery
method than the cheapest standard delivery offered by us), without
undue delay and at the latest within fourteen days from the day
on which we received notification of your withdrawal. For this repayment,
we will use the same means of payment you used in the original transaction,
unless expressly agreed otherwise; in no event will you be charged
fees for this repayment. Unless collection of the goods has been
offered, we may withhold repayment until we have received the goods
back or you have supplied evidence of having sent back the goods,
whichever is the earlier.
You must return the goods without undue delay and in any event not later than fourteen days from the day on which you communicated your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
The buyer bears the direct cost of returning the goods. In the case of freight forwarding goods, the buyer bears the direct cost of returning the goods in the amount of EUR 125.00.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. If you requested that services begin during the withdrawal period, you must pay us an amount proportionate to the services provided up to the time you informed us of the withdrawal, compared with the full coverage of the contract.
4. Exclusion of withdrawal: According to §312g (2) BGB, the right of withdrawal does not apply, among other things, to contracts for the delivery of goods which are not prefabricated and for which an individual choice or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely in the case of contracts for the delivery of
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sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
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audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
5. Delivery is generally only possible within Germany, excluding postal codes 72866 Büsingen and 27498 Helgoland. Items sold by us are mainly delivered by Hermes or DHL. Other sellers on www.speedlinershop.eu may use other transport companies. Delivery is only made in household quantities.
6. Material or manufacturing defects: If delivered items have obvious material or manufacturing defects, including transport damage, please complain about such defects immediately to us or to the employee of the delivery service who delivers the items. Failure to do so has no effect on your statutory claims. Statutory warranty rights apply to all items purchased on www.speedlinershop.eu.
7. Contact person: In case of questions or problems concerning an HZI item, please feel free to contact us.
8. Validity of prices: The prices stated on www.speedlinershop.eu are Euro prices (including VAT).
9. Delivery and shipping costs: The type of shipment (parcel or freight forwarding) and delivery conditions (in case of freight forwarding) are part of the item information on the item detail page. The respective shipping costs of your order are listed in the shopping cart and in the overview before clicking the “Order with obligation to pay” button.
10. Payment: You can generally pay by credit card, prepayment or PayPal. You agree that your personal data and order details may be transferred for the purposes of identity and credit checks as well as contract processing.
We reserve the right to offer you only certain payment methods. Discounts for early payment are not available.
If you are in default with a claim processed by HZI, we reserve the right to charge a flat fee of €1.25 for each reminder as compensation for the damage caused by the delay; you are free to prove that no or less damage was incurred. In addition, we may charge you statutory default interest at a rate of five percentage points above the base rate.
In individual cases, we reserve the right to deliver the goods only after a down payment. After receipt of the order, we will coordinate this with you.
11. Retention of title: Until full payment has been made, the goods remain the property of the respective seller.
12. Alternative dispute resolution: The EU Commission provides a platform for online dispute resolution. This platform can be accessed via the external link https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. The same applies to other sellers.
13. Contract language / Storage of the order text: The contract is concluded in German. The contract text will not be stored by us after conclusion of the contract. The details of your order will be provided to you in the order confirmation sent by e-mail. This order confirmation also contains these Terms and Conditions.
14. Applicable law: The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with residence outside the Federal Republic of Germany, the law of your country of residence may also apply if it contains mandatory provisions.
15. Place of performance and jurisdiction: The place of performance and jurisdiction for all claims, including those pursued by way of dunning proceedings, documentary and bill proceedings, is D-98693 Ilmenau.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it.)
— To HZI GmbH, D-98693 Ilmenau, Email: service@speedliner-deutschland.de:
— I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase
of the following goods (*)/ the provision of the following service (*)
— Ordered on (*)/ received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
_______________
(*) Delete as applicable.
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Status: 14.11.2023